Questions And Exercises: Chapter XXIV. The Business Letter In Detail. Part 5
(a) Your valued favor of the 29th, ult, requesting reservation on the steamer "Etruria," received. We thank you. The rooms you desire are still available ^ so we have reserved them for you. We trust your voyage will be extremely pleasant and that you will return greatly recuperated.
(b) Mr. John Jones, who was formerly in your employ, has made application to us for a credit account, giving your name as reference. We will appreciate any information that will enable our Credit Department to act on the request intelligently.
(c) Messrs. Adams & Taylor, your city, have referred us to you regarding their financial standing. If you are at all familiar with the responsibility of this firm, please furnish us with such information as you may possess and be assured that the favor will be treated strictly confidential,
(d) I thank you most heartily for the most excellent letter of recommendation which I have just received. In a moment of hasty reflection it hardly seems that I am deserving of such kind words. However, I shall endeavor to merit them and prove by future work that I am entirely worthy of the implicit confidence you seem to have in me.
(e) Answering yours of the 28th for a testimonial in regard to your line of machinery. We regret that we cannot comply ^ as it has always been the policy of this company to refuse to issue public letters of this character. Doing a jobbing business, as we do, it would lead to complications with other manufacturers with whom we are connected. We believe you can readily see the point and will excuse us.
If, however, you care to have any of your prospects write us you may do so with the assurance that we will gladly help you all we can.
(f) Agreeable to the request of Mr. Whitney, I wired you this morning, as follows, which I now confirm: "Mr. Whitney desires interview, Waldorf, Saturday morning, 10:30, wire." As matters of importance are to be discussed at this conference, I trust you will find it agreeable to be present.
Our note for $1,500 matures on the 10th. Owing to our inability to collect outstanding debts, we kindly ask that you grant us an extension of sixty days. If you can accommodate us the favor will be highly appreciated.
(g) As goods on your order of June 10th were shipped as instructed we shall expect you to receive them promptly upon their arrival. They can only be returned to us upon condition that they are damaged or not as represented by us.
Believing you will take care of the shipment as suggested, we remain, (h) We are returning the bill you sent to us ^ because it doesn't show us anything. Its items are, rounds 40 cents, work 60 cents and work on chair $1.00
Surely, we are not to understand that Paul Johnson put one round in your chair, ^ charged you 40 cents for the round itself and 60 cents for the work. If so, he charged you too much, and more than we can pay. If he did anything else besides putting in the round we should like to know what it was.
As for the item of $1.00, please explain what Mr. Johnson did, and, incidentally have him put this on a bill over his own signature so ^ we will know the exact repairs that were made.
Now, Mr. Coble, we don't want to be unreasonable nor too insistent, but please understand without A writing you any more letters that we cannot allow you $2.00 unless we know for just what purposes every part of this $2.00 was spent Moreover, we cannot allow you $2.00 for doing $1.00 worth of work, even though some man may have charged you $2.00.
Please take the enclosed bill to Mr. Johnson and have him show on it just what he did, bearing in mind that we can only pay what is right - no more, no less.
For your answer, which we shall expect to receive not later than June 15th, we enclose a stamped envelope.
The following letters are also from Mr. Wiers's book. Consider the italic passages and see if you can improve them in any way.
(a) Let me congratulate you upon the very successful consummation of your college course.
As you begin to struggle with the problems of your new vocation, I admonish you to be mindful of all opportunities, keenly observant and very attentive to the absolute necessity of thorough and efficient work. It will be well for you to get an accurate comprehension of high and lofty ideals and ever aim to make yourself a very important factor in commercial circles. I shall expect great things of you.
(b) Your good letter just received. Kindly accept sincere thanks for your cordial words of advice. Your experience in business life certainly prompts you to tell a young man what is necessary for his success. I shall practice every word and hope I may some day reach the eminence you are predicting for me.
I hope to see you personally at an early date. In the meantime please accept A best regards.
(c) I am just in receipt of your kind invitation for Saturday evening, but regret that a prior engagement for that evening will deny me the pleasure of your company. I can imagine your genial friends from Yale will make the evening a pleasant one. My best wishes are yours for a most delightful time.
(d) I am pleased to acknowledge a copy of the actor's edition of "Ben Hur." It is a compendious treatise and adds new laurels to this creditable production. I have every reason to believe that the book will find unparalleled favor with the people and meet with a most gratifying sale.
Thanking you very cordially and with sincere good wishes, I am.
(e) Information has just reached me that you have been elected as one of the bishops to preside over the destiny of the Methodist Episcopal Church. You have my sincerest congratulations and the earnest wish that you will be eminently successful.
To be elected to such an exalted position is indeed an honor, for which you should be truly grateful. I believe I am not given over to flattery when I proudly remind you that no more acceptable person could have been chosen. Your very conspicuous advancement from the lower ranks of Methodism to your present official position is sufficient commendation of the excellent service you have given the church.
Wishing for your administration of affairs much success, I remain,